Who We Are?

We, Worldmed, a assistance service company providing immediate and professional assistance services to groups and individuals, corporate houses, insurance company & assistance provider. The ownership and management is Nepalese and we have been recognized by several insurance' and assistance companies as their emergency medical assistance provider in Nepal. We provides a comprehensive, integrated, global assistance offering to support the medical, security and travel assistance needs of travelers, various companies and local nationals wherever they may be located around the country.  From medical emergencies to personal safety concerns–and any travel problem big or small–we're here for you.

In addition to large, small and mid-sized businesses across a variety of different industries, our clients also include travel agencies, academic institutions, insurance companies and leisure travelers. We’re committed to our customers' satisfaction—and don't take it lightly.

Worldmed provides a comprehensive, integrated, global assistance offering to support the medical, security and travel assistance needs of travellers, various companies and local nationals wherever they may be located around the country Nepal. The service, available 24/7, provides a single point of contact to gain immediate access to expertise, advice and help on the ground. From medical emergencies to personal safety concerns–and any travel problem big or small–we're here to help 24 hours a day, 365 days a year and we have dedicated ourselves to going above and beyond to meet the unique needs of our clients and traveller. In addition to large, small and mid-sized businesses across a variety of different industries, our clients also include travel agencies, academic institutions, insurance companies and leisure travelers. We’re committed to our customers' satisfaction—and don't take it lightly.

Blessed with enchanting landscapes, remote wilderness and mystic Himalayas, this beautiful country Nepal has in store a lot for everyone visiting here where more than thousands of traveller steps the foot in the country every year. With different geographical features, Nepal has a lot to offer everyone and one can go through the inner core of the nature through the means of different exciting activities such as hiking, peak climbing as well as Trekking in Nepal which is the most adventurous as well as full of enjoyment activity popular so far among many other numerous activities. In this course of time there are many people/tourist who are exposed to the effects of high altitude, and other medical problem, thus they may be at risk from a potentially fatal but eminently preventable problem.

Hence, Worldmed Assistance is established with the goal of reducing such incidents, medical problems and providing emergency medical evacuation and services throughout the country to offer the best medical services meeting international standards. So, we act as a brand and loyalty building partner for our clients' businesses and have an impressive track record of successful, long-term relationships with clients who include: insurance companies, insurance brokers, assistance companies, banks& financial cooperative, Hospital & Clinic, public sector bodies, travel, tour & trekking houses, charities, INGO, NGO and service suppliers.

Our Kathmandu contact center are operational 24 hours a day, 365 days a year with multi-lingual and multi-skilled trained staff. In turn, your customers have the assurance of knowing they have access to world-class assistance services 24/7.

Worldmed Competences

Our Aim

To provide client customized solutions according to international standards and establish reliable trustful relation for mutual advantages and to provide a medical and travel assistance service to international insurance companies with promises to assist 24 hours.

Our Vision

To be point of reference and recognized as the most trusted in the field of assistance, with outstanding medical care, for high level human oriented quality, powerful and cost efficiency services.

Our Motivation

Nepal is the one of the global adventurous tourism hot-spot with over 2 million international tourists flooding the country every year. The realization of these tourists’ emergency medical needs is a big challenge for international insurers and the various ligated bodies that require a truly professional and reliable partner with local know-how. Worldmed Assistance comes to the rescue at this point. Through our top-quality, ultra-responsive medical assistance solutions, we guarantee the ultimate assurance and comfort of an extended arm for both the insured’s and the insurers at all times.

Our Values

Superior Service: timeliness and empathy are the heart and soul of our business
Flexibility: customers come first—adaptability is key to meeting and exceeding expectations with client oriented services.
Transparency: open and honest communications create a sense of partnership
Passion for: What we Do, Integerity, Expertise & Proactive Thinking
Human Rescources: the real values are our people.

Our Objectives

To regulate standards of practice and establish a high degree of right business ethics, partnership and discipline among the insurance and medical assistance company around the world.

  • To work closely with Airlines, other tourism suppliers, aliased bodies and relevant government agencies to promote remote tourism.
  • To act as a liaison between the travel agents, trekking company and the airlines, tourism suppliers, a affiliated bodies and government agencies on issues and matters of concern
  • To provide the Emergency Medical Services (EMS) at remote areas of Nepal whether there is no medical facilities, Ambulance and Transportation Services and appropriate transfer of people if needed by the mode of aircraft.
  • To provide for immediate medical care to the people who most needs it in remote parts and Himalayas of Nepal, without which, various accidents would lead to many more fatalities.

Areas of
Expertise

Assistance

Health & Medical

Insurance

Rescue

Claims


Our
Culture

Credence & Integrity

Customer Excellence

Enterpreneurship

Leadership

Challenges

What makes us better?

24/7 ALARM CENTER

Our state-of-the-art alarm center is staffed with a highly-experienced team and provides round-the-clock assistance services with an unrivalled response time.

MEDICAL PROVIDER NETWORK

Our network comprising of private and government hospitals, clinics, medical suppliers, and so forth ensure all medical treatment the patient requires is provided in the fastest and highest-quality manner.

Organizational Services

We support our medical assistance solutions with a set of comprehensive organizational services. Our operations department and wide-spread provider network ensure the utmost mobility and safety for the patients on their way to and from the hospital. These services include ground / air ambulance transfers, taxi transfers, medical escort arrangements and etc.

Performance

WORLDMED PERFORMANCES

We simply love, What we work!

Performance

WORLDMED IMPRESSION

We are responsible!

Performance

We believe that our organizational service will lead to a better height of performance with customer excellence and needs which improves the productivity, satisfaction, and operational capability to measure the success.                                 

Flexibility

We would relish the opportunity to work with any company which will work to better meet individual and business needs. So, we are capable of bending that enables both individual and business needs to be met through making changes to the time.    

Years of Experience

We combine many years of experiences in Travel & Medical Assistance Consulting with a high degree of competence in Service and Implementation with its selectively compiled team.   

If you are on your trip and have an emergency, please contact our 24/7 Global Response Number at (00977) 9851248606. You can also email us for emergencies at assist@worldmedglobal.com
Independently owned and operated with over years of experience
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