WHY TRUST US?

As being one of the professional and well establish Assistance Company where we assign the high professional renowned doctor, multi-lingual and experienced medical teams which consist of coordinators, doctors, and nurses, with years of experience under our wings. Our professional working team provides quality customer service in a timely manner with the timely response that is bespoken technology to support communication and reporting. Therefore we always identify the needs of the client and save their time to provide the best customer service for ensuring the maximum customer satisfaction.

Our Company provides the continuous, Complete 27/4 Assistance service with immediate care. All our working Team has categorized according to their shift wise who are available 24 hours a day beside of their working time. Our Cost Control Department handles to eliminate frauds and encourage the thriving of genuine operators and conductors to increased effectiveness. Service charge and other cost are the most affordable and cheapest that we maintain by analyzing the future business.

We have a partnership with the leading company in the sector with a wider network of providers and we are Focus to expand the market and increase brand awareness in Nepal which we also put in our priority of management system. While looking to our overall running management system we give priority to the both of our Customer Satisfaction as well to our working team that will only possible to give the output and give good result in the quality of work.

Here for you 24/7

The operations platform consists of coordinators and team experts, with years of experience in emergency assistance services, on 24/7 basis. 

Direct Contact

Increased effectiveness and reduced cost Claim processing and Fraud Control with an integrated solution with expertise on hand for any part of the customer journey.

Safe & Reliable

Provide Highly professional, multi-lingual, reliable and experienced teams offering reassuring customer support in times of need to your clients in Nepal.

More Benefits

Productivity improvements 5 to 10 percent with increases in Brand & market awareness in Nepal. 100 % transparency to agency, quality of claims handling management. 

Why Choose Us?

We believe the following aspects of our business set us apart and ensure our overall customer experience is unrivaled within the industry.

  • An integrated solution with expertise on hand for any part of the customer journey
  • Highly professional, multi-lingual and experienced teams offering reassuring customer support in times of need.
  • Specialists in assistance, transfer or repatriation of travellers and their companions
  • Bespoke technology to support communication and reporting
  • The operations platform consists of coordinators and doctors, with years of experience in emergency services, on 24/7 basis
  • Through our integrated teams of in-house specialists, Worldmed excel in the timely, appropriate and cost-effective delivery of a complete solution for international assistance companies and claims services to our individual customers and corporate partners.
  • Continuous, complete and immediate support
  • Partnership or agreement with a leading company in the sector with own network of medical centers.

 

Performance

We believe that our organizational service will lead to a better height of performance with customer excellence and needs which improves the productivity, satisfaction, and operational capability to measure the success.                                 

Flexibility

We would relish the opportunity to work with any company which will work to better meet individual and business needs. So, we are capable of bending that enables both individual and business needs to be met through making changes to the time.    

Years of Experience

We combine many years of experiences in Travel & Medical Assistance Consulting with a high degree of competence in Service and Implementation with its selectively compiled team.   

If you are on your trip and have an emergency, please contact our 24/7 Global Response Number at (00977) 9851248606. You can also email us for emergencies at assist@worldmedglobal.com
Independently owned and operated with over years of experience
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